Rates & Rules

Rates

For groups of 4 or less: $20 per person
For groups of 5 or more: $18 per person
Payments can be made in cash, Visa, or Mastercard. We do not accept non-Canadian currency, debit, or other credit cards.
Each room has a damage deposit that must be in cash.

Our rates are subject to change at any time.

Rules:

  1. Bookings, Call-Ins, and Walk-Ins 

    All bookings are done on our online system. Bookings must be made a minimum of 12 hours before the desired start time. All people are welcome to call-in or walk-in looking for an appointment; however, this is subject to bookings and employee availability, and no spots can be guaranteed.

  2. Minors

    Babies (0-2): Babies are welcome in the room provided they are strapped into a car seat, baby bjorn, or something similar. We recommend calling about the room you are looking to book, as some rooms may have lighting, etc, that could disturb the child. We are a breastfeeding friendly facility.
    Toddlers (2-5): Due to their active, curious, and often unpredictable nature, toddlers are not allowed in the escape rooms at any time. This is for safety reasons: many heavy objects are located in the rooms, as well as objects small enough to be choking hazards. There are no exceptions to this rule.
    Children (6-13): All children under the age of 14 must be accompanied by a paying adult in the room at all times. Maximum four (4) children per one (1) adult. For these and other reasons, children are not recommended, but still quite welcome.
    Youth (14-17): Youth are treated as adults.

  3. Cancellation

    If you are unable to come, please cancel your booking online. On weekends we do not check the phone messages, as these are not part of regular office hours; the staff comes in only for bookings on weekends. Feel free to call and cancel during office hours.
    If you did not book yourself and need the help of a staff member to cancel on the weekend, please contact our Facebook page.
    There is no penalty for cancelling.
  4. Arriving Early 

    All bookings are encouraged to arrive a few minutes early for orientation. However, we ask that no groups arrive more than fifteen minutes before their booking time. We are located in a building with many offices, and we try not to disturb them with loud noises and physical space when possible.

  5. Late Arrivals 

    Booking times are set. The working employee reserves the right to turn away late bookings, or to reduce the time spent in the room as the booking will have already begun.
    If you are waiting on one or two members, you may begin the room with the group present and allow the others to join in partway.
    In both cases, full payment for all participants is still necessary.

  6. Large Groups (25+) 

    We love to accommodate large groups! However, due to the limits of the escape rooms, we can only accommodate approximately 24 people at a time. For groups of larger sizes, we recommend booking 3-4 rooms at one, and book two or more (depending on the group size) following immediately after.
    Unfortunately, this is located in a building with many offices. Due to issues of sound and limited space, the second half cannot be in the building while the first half is doing the escape room, and vice versa. We are located in the downtown area, so we have the Confederation Centre, Confederation Mall, tourist attractions, bars, pubs, and restaurants quite close by!

  7. Property

    Please respect our property: our staff will tell you what elements in the room are to be left alone. Breaking and forcing items is not part of the game. Do not dismantle electrical outlets and light switches (obviously). Willful damage will result in losing your damage deposit.

  8. Outside Items 

    We welcome you to leave coats, bags, cellphones, etc with us while you play. We will gladly store them for you in a safe place, or you can choose to leave them in your car. If you bring your things into the room, please do not use any items, or take any pictures while you are in the room.

  9. Intoxication

Drinking before playing is a bad idea: Escape rooms are really fun, but you really need all your faculties about you to be successful. We strongly recommend planning to play first, and drink afterwards.
The working staff has a right to turn away any intoxicated people or groups if they feel that there is a hazard to our property or worry for their own safety.

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